Privacy Policy

Elio Group LLC – Privacy Policy

Elio Group LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and communications.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Full Name

Phone Number

Email Address

Event Details (date, location, type, guest count)

Service preferences and package selection

Any other information submitted through forms or communication channels

2. How We Use Your Information

We use your information to:

Provide event and photo booth services

Process bookings and inquiries

Send confirmations, reminders, and updates

Communicate with you regarding your event

Improve our website, services, and customer experience

3. SMS Communication

By opting into our SMS services, you agree to receive text messages from ElioZoneElio Group LLC related to:

Booking confirmations and reminders

Event updates and service notifications

Follow-ups and customer support

Relevant promotional or informational messages

Important SMS Privacy Notice:

We do not sell, rent, or share mobile numbers for marketing purposes

Mobile information will not be shared with third parties or affiliates for promotional use

SMS opt-in data and consent will never be shared externally

Information may only be shared with trusted subcontractors for customer support purposes

4. SMS Opt-In Consent

By submitting your phone number through our website forms, you expressly consent to receive SMS messages from Elio Group LLC.

These messages may include:

Booking confirmations

Appointment reminders

Event updates

Service-related notifications

Important:

Consent is not a condition of purchase

You may opt out at any time by replying STOP

For help, reply HELP or contact us at:

📧 [email protected]

📞 +1 424-842-4190

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance user experience

Analyze website traffic

Improve our services

Cookies help us understand how visitors interact with our website and allow us to provide relevant content.

You may disable cookies through your browser settings. Note that this may affect certain functionalities of the website.

6. Data Security

We implement appropriate security measures to protect your personal data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Important Notice:

No mobile information will be shared with third parties or affiliates for marketing purposes

Information sharing is limited to subcontractors for support services only

SMS opt-in data and consent will not be shared with any third parties

7. Sharing of Information

We do not sell or trade your personal information.

We may share information only with:

Trusted service providers assisting in operations

Payment processors (for transactions)

Legal authorities if required by law

8. Your Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data

To make a request, contact us using the details below.

9. Third-Party Services

Our website or services may include integrations with third-party platforms (such as payment processors or communication tools). These platforms have their own privacy policies.

We are not responsible for third-party practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

Continued use of our services implies acceptance of any changes.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

📧 [email protected]

📞 +1 424-842-4190